Frequently Asked Questions
Applying
How do I apply to see if I qualify?
You are welcome to submit an application through our online web approval form or visit any of our registered dealerships. Results will be available in 1 minute. If your pre-approval is successful, final approval will be subject to an affordability review.
Please note all applicants will need to have a South African ID number and a valid driver's license when applying.
I am self-employed. Can you help?
Yes! just fill in the application here to see if you qualify.
I am blacklisted/under debt review. Can you help?
Yes! just fill in the application here to see if you qualify.
Can I use the car for Uber or Bolt?
No, Planet42 cannot be used for ride-hailing because our insurance policy does not cover cars used for this purpose.
Do you require a deposit?
Yes, all our vehicles require a minimum deposit.
How long is the rental agreement ?
The rental agreement is for an indefinite period; however, you have the option to buy out the vehicle from us at any stage or opt to purchase the vehicle.
Ending the agreement
Can I upgrade/swap the vehicle after a while?
You can trade in the vehicle at any time, subject to the conditions of returning the car above. We do not guarantee that you will be successful on your second vehicle application.
Can I return the car?
Yes, the minimum period is 6 months; after that you can return the car any time by paying the cancellation fee equal to one monthly rental payment.
Can I buy the vehicle that I am renting?
Yes, you can purchase the vehicle from us at any time within the agreement.
Insurance and Maintenance
Do I get a courtesy car if my vehicle is in for repair?
Unfortunately not.
Who is responsible for maintenance, servicing and licensing?
All maintenance and servicing costs are on your account.
Does the vehicle have insurance or a motor warranty?
Yes, all our vehicles come with fully comprehensive insurance.